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Terms & Conditions

General

Yellow Blossom Designs Ltd reserves the right to change these terms and conditions at any time. It is your responsibility to read the terms and conditions before placing an order.

Yellow Blossom Designs Ltd reserves the right to amend prices without prior notice. All prices/quotes provided via email/messaging are inclusive of VAT. The information provided on this website is subject to change in the future.

VAT registration number: 154942005


When To Order
It is normal to send out your invitations around 24 - 20 weeks before the wedding, therefore it is advisable you order them 8 – 9 months in advance of your big day. However please contact us if you need your stationery within a shorter time period, we will endeavour to help where possible, express order charges will apply.

The average turnaround time after proofs have been confirmed is 3 - 4 weeks (can be longer/shorter depending on availability & complexity of your order) Postal charges will be worked out depending on the size of your order and will be detailed in your confirmation of booking.


Secure a Date
To confirm your order & prices quoted via email/messaging we will require a 20 non-refundable deposit to book your order in for a later date (We do not book orders in that are needed within 8 weeks, these orders will require full payment at the time of ordering).
Only once your deposit has cleared will your booking be confirmed and secure. We will only hold dates for 5 working days and once this time has elapsed the dates will become available to other customers. We must receive all of your stationery details by the date we arrange your booking to avoid any extra charges.
If a change in the date of booking is required we cannot guarantee to be able to move your booking to another date if we are fully booked. Orders are taken on first come first served basis and any changes required to the date are subject to further charges.


Payment
Payment must be made via Paypal or Bank Transfer. Paypal payments will be subject to a 8% surcharge on the total cost of the order. Bank Transfers are free of charge.

In some cases you may require your order to be sent in two batches (first, invitations and second order for stationery only to be completed once received further information I.e Table Plans & Place Cards). We will invoice you for the remaining balance including any additional postal charges nearer the time.


Proof
All proofs will be sent via email as a JPG file and you should then email the amendments/changes as necessary. Futher proofs will then be sent with the amendments/changes for you to check. This process will continue until you are completely happy. It is your responsibility to check the proof and your order will not be printed until you confirmed all the electronic proofs via email. Any amendments must be clearly stated in emails. We will not be held responsible for any errors that have gone unnoticed after the proof has been confirmed.

You the customer are responsible for obtaining any copyright permission associated with hymns etc. for The Order of Service.

Slight colour/shade variations may occur on the final print. Please be aware that all PC/Mobile/Ipad screens are set up differently and this will result in some colour deviations from your devices to ours, some orders are printed in RGB and some are printed in a CMYK mode. All screens vary in colour so the colour on final prints can vary - in this case we would advise you to purchase a sample. All invitations are hand crafted so there may be slight variations. This will not however affect the design or quality of the stationery.

To minimise the risk of variations in colours etc we recommend you order all of your wedding stationery together and a sample to check colouring before full printing commences.

The Yellow Blossom Designs Ltd logo will appear discreetly on the reverse of all save the date cards, invitations and thank you cards, if this is a problem please let us know before making full payment for your order.


All orders are printed to meet your requirements and are non-refundable and non-returnable.


Photos
Photos will need to be emailed in a JPEG format. For low resolution photos we cannot accept responsiblity for a low quality photo print.

You the customer are responsible for obtaining any copyright permission associated with photographs.


Delivery
Orders will be sent via a Courier or Royal Mail. You the customer are responsible for providing accurate postal information and we cannot accept responsibility for the lost of orders if you fail to provide us with the correct address. Any orders returned to us due to refusal of signature/collection will require a further delivery charge before orders are resent. Once your stationery has been dispatched Yellow Blossom Designs Ltd cannot be held responsible for any delay, loss or damage to items and you should notify us immediately should there are any problems upon arrival and we will endeavor to resolve the issue.

For deliveries to Northern Ireland, Isle of Man, Channel Islands, Isle of Wight, Isle of Scilly, Republic of Ireland or Overseas postage prices will be much higher. Please contact us for a quote.



Cancellations
You may cancel your order up to 7 days after placing the deposit only which will result in a full refund. In the unfortunate event that you should have to cancel or postpone your wedding, all completed work must be paid for.

If you wish to cancel your order after we have designed and completed the setting of your order (i.e re-wording of the design, adding images and changes to colours or layout). Then we cannot offer a full refund. We will offer a refund minus 45% of the total for the work already completed on your order.

We are unable to offer a refund after your order has been approved and printed. All orders are printed to meet your requirements. Thus, cancellations will not be considered after you have given the OK to print your order.



Refund Policy
Once email proofs has been approved we will not accept responsibility of any typo or grammar errors on the final print. Please ensure you check all spelling before giving the go ahead for printing to commence.


Unfortunately, there are occasions when errors occur. If the product you receive has a printing error that was caused by our printing process, we will gladly replace your order at no charge. Just send back your original order and a replacement order will be shipped to you by the same method as your original order. You will be liable for the costs of returning any goods to us.

All orders are personalised to each customers requirements therefore we are not obliged by law to offer any refunds on personalised items unless the fault lies with us. 

Any problems upon receiving a order must be reported to us within 2 weeks of receipt.


Free Samples
One sample is permitted per customer. Charges for more than one sample will be at the cost. Refusal of free samples will be given if we am under the suspicion that you or someone on your behalf is ordering extra free samples.

Wording will not be fully personalised but will contain the bride and grooms name & wedding date.

Cheque Book Invites, Passport Invites, Pocket Invites, Diamond Tag Invites. Wallet Invitations & Invitations with extra inserts/buckles/lace Invitations are not free of charge.

If a order is placed several months/years after a sample purchase we do my very best to ensure the card used matches the sample posted out exactly. But on the odd occasion the suppliers change their card due to circumstances beyond our control (ie lack of a certain tree) which may cause a slight colour/thickness variation from your sample to your actual order.



Private Policy
All of our wedding designs are exclusive to Yellow Blossom Designs Ltd and are covered by the copyright protection law. They may not be reproduced, copied or used in any other way.

We do not sell or exchange any information about our customers to any third party. We use the information gathered to process orders and to provide a more personalised shopping experience only.

2013 Yellow Blossom Designs - All rights reserved
VAT Registration Number:
154942005